Does the person using the bed get wet?
No. The user will remain completely dry and fully clothed during his or her massage, ensuring there is no invasion to privacy to the user.
Do I have to assemble the bed?
No, just uncrate the bed, fill it up with distilled water as per your instruction manual and plug the bed into an outlet. That’s all there is to it!
Is there any routine maintenance required?
We recommend that the water should be changed every 9 months. The vapour barrier should be changed every two years. We do recommend you clean the bed down with a disinfectant spray after each use to ensure maximum hygiene.
What electrical specifications do I need?
The 220 Series requires 220v/240v/15, 20, or 25 Amp (Dedicated circuit).
What is the cost of operating the massage bed?
The system is very inexpensive to operate. Based on a 30-minute session the cost would be approximately 10-20 pence per hour.
Can I control the system?
Yes, we use a computer chip key that will keep track of time, number of sessions, time left, etc. This is a permanent key that can be reprogrammed. You can set the temperature control, speed and pressure of each session too. Customers can also use a handheld device to customise their sessions, and pinpoint specific body areas.
Who can use the Serenity H20 Massage System?
The Serenity H20 Massage System can be used between the ages of 8 and 80. Anyone can benefit from using this product whether you are using for specific physical reasons or just to alleviate stress and relax, this product can be enjoyed by all.
What is the warranty on the Serenity H20 Massage System?
Serenity H20 Massage Systems offer a comprehensive five-year tub and frame warranty, and a two-year mechanical warranty, as well as a 90 days labour warranty.